You’ve probably found this site searching for JustFab Reviews because you are thinking of signing up to this site and you’re undecided on whether or not to join.
I have been a member at JustFab.com since close to the beginning when they were known as Just Fabulous and I decided to write an in depth review on my experiences with them so far as well as create a place where other JustFab members can post their own reviews about this unique service, good or bad. So if you have tried them out, post a comment below and let us know the good, bad or ugly about your experience with them!
This review is fairly detailed, so if you just want to read a summary, click here to go to the bottom which sums things up in a few sentences.
Without further ado, here is my JustFab review!
For those of you who may not really know what JustFab is all about, I will give you a quick run down. When I talk about it to my friends I like to call it my “shoe of the month club”. But really, it has since evolved into an overall fashion destination and offers more than just shoes. But, the main draw to the site is still their shoes.
Upon becoming a member at the site, you get your very own personal stylist who picks a selection of shoes and handbags out for each month. The selections are actually based on your tastes. (How do they know your fashion tastes? I’ll explain that below…) Even though they offer more than just shoes, I still mostly buy shoes so I will mainly focus on that aspect during this review.
As I mentioned, you will receive selections each month from your stylist. You then choose a pair that you like from these selections and they ship them to you for free. If for some reason you end up not liking them or they don’t fit, you can send them back for an exchange at no cost to you. Each pair of shoes costs only $39.95.
The whole idea and process is pretty straight forward… You do a quick survey that asks you to choose between certain shoe styles, celebrity looks and asks a couple of questions. Each month your personal shoe stylist will pick a selection of shoes based on the answers that you provided during your quiz. I have been very happy with the results and my selections are always usually pretty spot on. I am into flashy, larger 3 inch plus heels and have been seeing quite a few of them come up each month when my new selections arrive.
Now, if your stylist chooses shoes that you don’t particularly want to purchase, you are not forced into buying anything. Even though it is a club they give you the option of skipping the month, so you can opt-out if you don’t want to buy anything and save the $39.95. However, if you are new to this site you need to realize that if you don’t buy anything AND you forget to skip the month by the 6th of each month, they will automatically charge you $39.95. This will turn into a credit that you can use towards a purchase whenever you want.
You are not limited to the shoes that your stylist picks out for you. They are always releasing special collections and have a shopping area that has hundreds of styles, so there is definitely a wide variety of shoes to choose from.
Okay, that sounds great. But what are JustFab shoes like?
Now that you know how the service works, the next part of our Just Fab review is to take a look at the actual shoes themselves. I must admit, when I first signed up I was a bit worried about the quality of shoes that I was going to recieve. But for $40 I figured it was worth a shot. I am a shoe addict and my thinking was that if there was a chance I could get some decent shoes at $40 a pop I would take a chance and try it out to see what they were like first hand.
My first order arrived (The Jezzebel) and when I opened the box I was quite impressed. They looked much better than the photo on the site and at first glance they looked stunning and appeared to be of very good quality. The stitching looked great and overall they looked like they really did not appear to be $40 shoes. In fact, I wore them out that weekend and my friends were shocked at the price tag when I told them I had only paid $40 for them.
But as you all know, looks aren’t everything when it comes to shoes. I am not the type of girl who can walk around in uncomfortable shoes for any amount of time, so I need something that I can actually wear and feel comfortable in for a long time. This first pair I got have a pretty large 5 inch heel on them and they were still pretty comfy to walk around.
As the months go on, it really seems like the quality of the JustFab shoes (and handbags) I’ve ordered continues to get better and better. I’ve ordered at least one new pair of shoes every couple of months and the materials and construction are very, very impressive now. Color me one impressed, happy, shoe lovin’ gal!
They seem to be standing up to the test of time too. Jezzebel, which was my first purchase still looks awesome today!
Top reasons why I love Just Fab
- Awesome shoes at a great price: I am able to add a new pair of designer shoes to my wardrobe every month for a very reasonable price. $39.95 is a steal for these shoes and they routinely have buy one get one free sales where you can save even more!
- Personal stylist selections: You get your own handpicked styles from a personal stylist each month. I have been super impressed with the styles and selections I’ve been given so far.
- No membership fees and no obligation to make a purchase: Unlike some shoe clubs out there, you don’t have to pay any membership fees. If you do not want to purchase anything for that month you just opt-out and are not charged for the month. If you are worried about forgetting to opt-out for the month, they now offer a pay-as-you-go option.
- Great customer service: I haven’t had to use their customer service too often, but in the times I did call I did not have to wait on hold and was greeted by a very friendly voice on the other end. They were able to help me with my exchange right away. They also offer 24/7 live support via telephone which is awesome.
To conclude my Just Fab review I just want to say that I have been very happy with my overall experience with this service since I became a member. The process is quick and painless and their shoe stylists continue to choose awesome shoes for me month after month. The quality of all the shoes I have received so far has been top notch and you can’t beat their prices for brand new designer shoes! They are very comparable to shoes I’ve bought in the past at department stores for 100+ dollars.
The price is amazing at $39.95 and the free shipping and free returns/exchanges makes it that much better. No need to worry if an item doesn’t fit as you can painlessly send it back for an exchange free of charge. The return process is super easy too and the in handful of times I’ve had to use their 24/7 customer support number I’ve been very pleased with the service provided.
I honestly can not think of one negative thing to say and I plan on staying a member for quite some time.
If you are interested in trying it out for yourself, visit the JustFab website to sign up and receive your free personalized suggestions. You only have to pay if you see something you like, so give it a try and don’t feel obligated to buy anything if you don’t want to.
I’ve also created separate pages where I take a look at other items offered on JustFab. Check them out below:
Obviously I am just one person with one opinion, so if anyone else would like to comment and add their opinions to this JustFab reviews page, it would definitely be appreciated!