The Ultimate JustFab Review – Read This Before Joining!

Posted by Nikki and Last Updated on February 15th, 2013

You’ve probably found this site searching for JustFab Reviews because you are thinking of signing up to this site and you’re undecided on whether or not to join.

JustFab ReviewsI have been a member at JustFab.com since close to the beginning when they were known as Just Fabulous and I decided to write an in depth review on my experiences with them so far as well as create a place where other JustFab members can post their own reviews about this unique service, good or bad. So if you have tried them out, post a comment below and let us know the good, bad or ugly about your experience with them!

This review is fairly detailed, so if you just want to read a summary, click here to go to the bottom which sums things up in a few sentences.

Without further ado, here is my JustFab review!

Introduction

For those of you who may not really know what JustFab is all about, I will give you a quick run down. When I talk about it to my friends I like to call it my “shoe of the month club”. But really, it has since evolved into an overall fashion destination and offers more than just shoes. But, the main draw to the site is still their shoes.

Upon becoming a member at the site, you get your very own personal stylist who picks a selection of shoes and handbags out for each month. The selections are actually based on your tastes. (How do they know your fashion tastes? I’ll explain that below…) Even though they offer more than just shoes, I still mostly buy shoes so I will mainly focus on that aspect during this review.

As I mentioned, you will receive selections each month from your stylist. You then choose a pair that you like from these selections and they ship them to you for free. If for some reason you end up not liking them or they don’t fit, you can send them back for an exchange at no cost to you. Each pair of shoes costs only $39.95.

The whole idea and process is pretty straight forward… You do a quick survey that asks you to choose between certain shoe styles, celebrity looks and asks a couple of questions. Each month your personal shoe stylist will pick a selection of shoes based on the answers that you provided during your quiz. I have been very happy with the results and my selections are always usually pretty spot on. I am into flashy, larger 3 inch plus heels and have been seeing quite a few of them come up each month when my new selections arrive.

Now, if your stylist chooses shoes that you don’t particularly want to purchase, you are not forced into buying anything. Even though it is a club they give you the option of skipping the month, so you can opt-out if you don’t want to buy anything and save the $39.95. However, if you are new to this site you need to realize that if you don’t buy anything AND you forget to skip the month by the 6th of each month, they will automatically charge you $39.95. This will turn into a credit that you can use towards a purchase whenever you want.

You are not limited to the shoes that your stylist picks out for you. They are always releasing special collections and have a shopping area that has hundreds of styles, so there is definitely a wide variety of shoes to choose from.

Okay, that sounds great. But what are JustFab shoes like?

Now that you know how the service works, the next part of our Just Fab review is to take a look at the actual shoes themselves. I must admit, when I first signed up I was a bit worried about the quality of shoes that I was going to recieve. But for $40 I figured it was worth a shot. I am a shoe addict and my thinking was that if there was a chance I could get some decent shoes at $40 a pop I would take a chance and try it out to see what they were like first hand.

My first order arrived (The Jezzebel) and when I opened the box I was quite impressed. They looked much better than the photo on the site and at first glance they looked stunning and appeared to be of very good quality. The stitching looked great and overall they looked like they really did not appear to be $40 shoes. In fact, I wore them out that weekend and my friends were shocked at the price tag when I told them I had only paid $40 for them.

But as you all know, looks aren’t everything when it comes to shoes. I am not the type of girl who can walk around in uncomfortable shoes for any amount of time, so I need something that I can actually wear and feel comfortable in for a long time. This first pair I got have a pretty large 5 inch heel on them and they were still pretty comfy to walk around.

As the months go on, it really seems like the quality of the JustFab shoes (and handbags) I’ve ordered continues to get better and better. I’ve ordered at least one new pair of shoes every couple of months and the materials and construction are very, very impressive now. Color me one impressed, happy, shoe lovin’ gal!

They seem to be standing up to the test of time too. Jezzebel, which was my first purchase still looks awesome today!

Top reasons why I love Just Fab

  • Awesome shoes at a great price: I am able to add a new pair of designer shoes to my wardrobe every month for a very reasonable price. $39.95 is a steal for these shoes and they routinely have buy one get one free sales where you can save even more!
  • Personal stylist selections: You get your own handpicked styles from a personal stylist each month. I have been super impressed with the styles and selections I’ve been given so far.
  • No membership fees and no obligation to make a purchase: Unlike some shoe clubs out there, you don’t have to pay any membership fees. If you do not want to purchase anything for that month you just opt-out and are not charged for the month. If you are worried about forgetting to opt-out for the month, they now offer a pay-as-you-go option.
  • Great customer service: I haven’t had to use their customer service too often, but in the times I did call I did not have to wait on hold and was greeted by a very friendly voice on the other end. They were able to help me with my exchange right away. They also offer 24/7 live support via telephone which is awesome.

Review Summary

To conclude my Just Fab review I just want to say that I have been very happy with my overall experience with this service since I became a member. The process is quick and painless and their shoe stylists continue to choose awesome shoes for me month after month. The quality of all the shoes I have received so far has been top notch and you can’t beat their prices for brand new designer shoes! They are very comparable to shoes I’ve bought in the past at department stores for 100+ dollars.

The price is amazing at $39.95 and the free shipping and free returns/exchanges makes it that much better. No need to worry if an item doesn’t fit as you can painlessly send it back for an exchange free of charge. The return process is super easy too and the in handful of times I’ve had to use their 24/7 customer support number I’ve been very pleased with the service provided.

I honestly can not think of one negative thing to say and I plan on staying a member for quite some time.

If you are interested in trying it out for yourself, visit the JustFab website to sign up and receive your free personalized suggestions. You only have to pay if you see something you like, so give it a try and don’t feel obligated to buy anything if you don’t want to.

I’ve also created separate pages where I take a look at other items offered on JustFab. Check them out below:

Obviously I am just one person with one opinion, so if anyone else would like to comment and add their opinions to this JustFab reviews page, it would definitely be appreciated!

106 Responses to “The Ultimate JustFab Review – Read This Before Joining!”

  1. Jasmine says:

    TOTALLY AGREE! I’ve been a member for a few months now and am in love with the whole idea of getting a fashion stylist to pick personalized shoe selections for a fair price. I will def. be a member here for a long time!

  2. shoeaddict82 says:

    ok, i am new to justfab.com but i love it so far!!! ill admit that i am a shoe addict and i was blown away when i first heard of this idea from my friend. its cheap and a pretty fun way to get some hot new styles each month. i get so excited at the end of the month and its like christmas waiting for my new style picks to show up! lol

  3. Mary Bell says:

    Been a FABshionita going on 5 months now and wanted to add my review to this site. I have had great luck with JustFab.com and now have a number of super fab shoes that are now in my collection thanks to this site.

    The shoes I’ve gotten so far have all been perfect aside from one issue with a pair of heels I bought not fitting correctly. The straps kind of dug into my feet a bit which wasn’t so nice. I kind of have narrower feet and get this problem with strappy shoes from time to time so I suppose it is to be expected. But the customer support was great and I was able to send them back to get a different pair at no extra charge which was pretty cool.

    All in all I am very satisfied with everything and love that I can get these type of great quality shoes at this kind of price.

  4. Minnie_M says:

    I just signed up and ordered Jennifer here after reading some good reviews on the site about them. They just got here yesterday and look and feel awesome. Very happy!

  5. Amy says:

    I have countless shoes in my closet and jumped at the chance to add more with justfabulous for a cheap price. Wasn’t sure what to expect but some the first two orders have went great and are a couple of the more comfortable heels in my collection. Shipping was very quick too… Overall well worth the price!

  6. Vicky M says:

    I signed up a month ago and haven’t been so thrilled with the selections so far. I dunno but I am not into the high fashion big heels very much and haven’t seen too much else that I wanted. Hoping something will catch my eye soon.

    • Nikki says:

      Hey Vicky,

      It could take a little while before you see something that you want to buy, so I’d stick with it! But I do suppose that if you aren’t into heels as much or if you are looking for more everyday type shoes that it might not be for you. Have you had a chance to check out any of the handbags or jewelry yet?

      Best,
      Nikki

  7. karebear543 says:

    I luv justfab and have had perfect experiences so far! Awesome designs… I even got a free pair of shoes for telling myfriends about it!

  8. Samantha says:

    Here is my JustFab.com review to add to the rest…

    I became a member last August after seeing an ad for it mainly because of the convenience factor. I’ve got 4 kids and don’t have time to shop or stay up to date with the latest trends so I thought to give it a whirl. I wouldn’t consider myself a shoe addict or anything but I like to be in style for the rare times that I do get out of the house!

    I have ordered 4 pairs of shoes and 1 handbag over the course of the 2 months that I have been a member. One pair I returned because once I got them I kind of realized I probably wouldn’t wear them for anything. I liked them a lot but I once I got them I just didn’t think I would find anywhere to wear them so I sent them back (the customer service was great by the way). The other three are quite nice (my husband even noticed them!) and I was very happy with the purchases.

  9. Suzanne says:

    I signed up a month ago. I have not had a chanceto order products yet.oh boy but i will.after the holidays. Im going to treat my self.every boot.shoe that i seen so far i can say that i love them.kamora girl i can say you did a great job.you put them so we can afford these beutiful products. I could model every shoe boot.purse ext.you go girl.:)

  10. jsweetie says:

    Long time JF member checking in to say how much I love Justfabulous! Turned a few of my girlfriends into JF lovers too. I kind of wish I hadn’t though because we all like similar styles and now its a battle over who gets to buy what shoe!

  11. yotoy17 says:

    I have been a member for over a year and I have ordered atleast 6 ~7 pair of shoes and 1 bag and I am in love with every pair and I will order more as they appear…I also have called costumer service once and was very happy with the experience. I will be a justfab customer for years to come! :-)

  12. StylinME says:

    Not impressed with the quality of these shoes one bit. Seem very cheaply made so I returned them and cancelled my membership.

    • Nikki says:

      Hi StylinME,

      May I ask what shoe(s) you purchased and what about them makes you think they are poor quality? Everything I’ve received so far seems to be pretty good quality, especially considering the price.

      Best,
      Nikki

  13. Kerri Henderson says:

    I am a member at both JustFab and Shoedazzle. I have found some shoes that I like from both but so far I do like JustFab a bit more. They seem to know my style better.

  14. FABGAL says:

    ****LOVE JUSTFABULOUS SHOES!!!*****

  15. jerry says:

    love justfab…. nice designs and good price!

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